If you need help or have questions about redeeming your points please contact:

Back the Blue Rewards Member Service toll-free at 1-866-645-1701 .

Member support is available Monday – Friday 8 a.m. to 10 p.m. EST or Saturday and Sunday 9 a.m. to 10 p.m. EST except on national holidays.
Email us at customersupport@breakawayloyalty.com .